Tickets should be submitted via this form. ![]() Following hand-over to the customer, all technical queries related to this solution are answered in accordance with the Service Level Agreement for standard support and maintenance. ![]() ![]() The scope of this solution may be defined in a Scope of Work document and will be based on Northern’s software. This solution will be proven to solve one or more challenges that are found within the customer environment. Standard Support and MaintenanceĪ typical customer engagement will see Northern assisting a customer/partner to design, test and deploy a solution. Full details of Northern’s Support and Maintenance Service Level Agreement is available, here. The summary below is provided for information purposes. This service is delivered in accordance to Northern’s Support and Maintenance Service Level Agreement. Northern is building a reputation for delivering highly responsive, professional and efficient technical support to a global customer base – a customer-base comprised almost exclusively of enterprise-scale organizations.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |